Hollywood Resumes

Industry Spotlight: Agency Assistant

6/14/2019

This months's "Industry Spotlight," features Andrew Roxby, an assistant to an agent at one of Hollywood's top talent agencies. An agency assistant job is one of the best places to start your career in Hollywood -- so if you're curious what one actually does, read on!

HOLLYWOOD RESUMES: What is your job and how would describe it one sentence?

ANDREW: I’m an assistant to a television lit agent at a major Hollywood agency.

HR: What is your day-to-day like?

ANDREW: In general, it consists of answering calls, sending emails, setting meetings for clients, and setting phone calls for my boss. I also do quite a bit of sending out materials to educate various buyers on our clients.

HR: What do you like most about your job?

ANDREW: Getting to read our clients' work and getting to learn about the television industry as a whole -- who its various players are, how the process works, and how the deals are structured.

HR: How did you get your current job?

ANDREW: I interviewed for my current desk after working on a difficult desk in the motion picture lit department. My first job at the agency was in the mailroom, a job I got by meeting as many people as I could through anyone I happened to know who might have a connection to someone who worked at an agency.

HR: What was your first job in Hollywood?

ANDREW: Production Assistant on The Talking Dead.

HR: What are the skills someone would need to succeed in your position?

ANDREW: Ability to "read the room" is key and perhaps paramount. Work ethic, resilience, and the infamous "thick skin" -- meaning the will and ambition to work through anything, even when it means dealing with difficult personalities. Adaptability and the drive to learn and adjust on a daily basis are also key.

HR: What’s something you do in your job that an outsider wouldn’t expect (and maybe you didn’t expect before you took the job!)?

ANDREW: Quite a bit of drinking alcohol after work in professional meetings with other up-and-coming assistants around town.

HR: What’s a mistake you made early on in your career?

ANDREW: Taking a desk I didn’t want because I was under time pressure. Always insist on time to consider decisions.

HR: Where do you see yourself in X years, and what are you learning in your current position to get you there?

ANDREW: Running a company. I’m learning exactly how and what deals get made in this industry!

HR: If you could give one piece of advice to someone trying to break in/move up in the industry, what would it be?

ANDREW: Keep going, be polite, genuine, and hardworking. Authenticity open doors.

HR: Thanks, Andrew!

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Five qualities you'll need to become a rockstar Hollywood assistant

6/7/2019

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It’s your first day as an assistant, and you walk in ready to show off the amazing skill sets you’ve developed during college and previous internships. But your superior analytical skills, business knowledge, or producing experience isn’t what your boss is looking for at this point. Although you’ll need these skills later on in your career, your current job is to support your boss. And if you can’t do that well, you’ll never get to move up the Hollywood ladder. So let’s take a step back for a moment and discuss the qualities you'll need as an assistant to help you succeed. In Hollywood, the best assistants are...

Resourceful. Are you constantly asking your boss and other team members questions? Is it taking you a long time to get projects done? Do you frequently find yourself telling your boss that “it can’t be done?” If so, you may want to reevaluate your approach. From a boss’s perspective, great assistants are the types of people who can make “magic” happen. These assistants come across as ultra-confident and can always complete a task or find an answer without ever letting their bosses know what steps they took to get there. So before you start asking others how to complete a process or find information, make sure you’ve exhausted all your resources. Take a moment to think things through. Did you check Google first? Do your best to keep your boss blissfully unaware of the majority of the tasks that you complete. Save all this info for your performance review – you’ll surely surprise and impress him.

Available. One of the things that sucks the most about assistant life is being tied to the desk. Especially when you’re in the office, you’re always on call (and in many cases, you’ll be on call 24/7). But this is something you’re just going to have to deal with if you want to move forward in your career. You should make it your goal never to miss a call or be away from the desk when your boss calls your name. And if that means skipping lunch, do it. Remember: It’s only temporary. Everything gets better once you finally get that well-deserved promotion to coordinator, and this will happen a lot faster if you show your boss how dedicated you are by always being there when you’re needed.

Thick-skinned. You’ll see the term “thick-skinned” as a requirement on many job postings, and there’s a reason for this: As an assistant, you’ve got to be able to handle working in a high-pressure environment without having a mental breakdown. Yes, you are going to make mistakes in your career, and yes, your boss will probably yell at you. Even the “nice” ones have their own ways of expressing disappointment. But there’s no reason to cry. Just pick up and learn from each mistake – it will make you better at your job in the long run.

Organized. You’ll never survive an assistant position without impeccable organizational skills. At least 80% of your job will involve some combination of scheduling, booking travel, maintaining a phone sheet, compiling reports and lists, filing documents, and tracking projects. So figure out some type of organizational system that works for you, and do it fast. Everyone has a different strategy — some people love post-its; others swear by Outlook reminders — there’s no wrong way to go about it . . . as long as it works. Never let anything slip through the cracks.

Aware. As an assistant, you are pretty much the go-to person for the whole department. All internal and external questions will be directed to you, and it’s best if you’re able to answer them without asking your boss or other team members (this also goes along with the idea of being resourceful). Scheduling meetings and listening in on your boss’s calls gives you a huge advantage here – make sure you read all the scheduling emails to know what each meeting is about and take detailed notes on every call. You should also familiarize yourself with your team’s projects – read scripts, watch cuts, whatever it takes. You’ll make yourself invaluable if you can become your department’s primary knowledge base. And don’t be afraid to share your knowledge! If you hear something on a call that you think your other team members might find useful, you should let them know. It will only encourage them to keep coming back to you for information.

If you can remember to put your boss’s needs before your own, a lot of this will come naturally. Or you may develop these qualities the hard way – by making mistakes and learning from them. But don’t worry, all of us have been through it. Once these traits have become ingrained into your overall work persona, you’ll find it easier to take on the more difficult tasks that will eventually earn you a promotion.

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How to differentiate between resume skills and interview anecdotes

5/31/2019

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You’ve heard that your resume should be more than a list of responsibilities -- it's a story that explains why you’d be great for the job you’re applying for. But a lot of our clients struggle with what belongs in that story, especially when they're trying to convey results and accomplishments. Should you craft a bullet point about the time you saved the production $25K by switching to off-brand snacks for crafty? What about the new spreadsheet you designed to make reporting more effective, because your boss was using post-its to track everything instead of Excel? Is it relevant that you rolled calls for three bosses, one of whom had a serious temper? If you include too much information, you might start to sound a little ridiculous.

We often see candidates make the mistake of listing their key skills and illustrating them with “highlights” like the specific, detailed anecdotes above. Doing so often makes your resume harder for a hiring manager to parse through and may feel redundant. Plus, it can be tricky to convey the significance of your proudest accomplishment in just a few words. You'd do best to save some of this more nuanced information for the interview.

On your resume, you should want to focus on the big picture -- what are the key takeaways that will match the skills listed in the job posting? In the above examples, you might say “Managed production budgets and implemented cost-saving solutions,” “Created new tracking system,” or "Supported three executives." If you feel the need to get some results in there, that's fine, just make sure they're results that can be conveyed in a few words: "Implemented cost-saving solutions that saved $25K." Alternatively, you may want to add a little more about how you did something: "Created new system for tracking project submissions using Excel." This is okay too. What you'd want to avoid is: "Converted supervisor's post-it reminder system into an Excel submissions tracking system to increase departmental efficiency." See the difference? Don't make a mountain out of a molehill. It's a waste of valuable resume space and makes you sound silly.

But don't discount all of these great stories and accomplishments -- even if they don't belong on your resume, they're still very important! Save them for the interview. When you're asked about an achievement you’re particularly proud of, your biggest strengths, or how you managed a challenging situation, use these anecdotes as examples to bolster your argument.

It can be frustrating to look at your resume and not see the full picture of who you are as a worker. No one wants to be boiled down to a one page document that relies on bullet points and white space! But it’s important to remember that your resume is step 1 of your job application. You can supplement it somewhat with a cover letter, but the real moment to shine is the interview. Your resume should be simple, concise, and effectively communicate that you meet the basic requirements of the job at hand -- the last thing you want is for a hiring manager to get overwhelmed by the details and miss the bigger picture of your capabilities.

-- Angela Silak & Cindy Kaplan

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Help! I've applied for 50 Hollywood jobs and haven't received any interview calls!

5/24/2019

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The job search can be frustrating -- especially when you feel like you’ve been submitting tons of job applications and aren’t getting any bites. But if you’ve sent out 50 applications and haven’t heard a word on any of them, it’s likely that you’re doing something wrong. Here are some questions to ask yourself that can help you assess the problem:

Are you qualified for the jobs you’re applying for?
Go back and take a look at the jobs you’ve been applying for. Re-read the job descriptions -- do these jobs actually make sense for you? Will the skills and experience you put in your resume prove you can do the job? If you’re an assistant applying for director-level jobs, it’s unlikely that you’re going to get any calls. It’s okay to reach a bit, but be realistic with your expectations. Conversely, you don’t want to apply for jobs you’re overqualified for either. If you’ve been an assistant for five years, it’s probably time to start looking at coordinator positions -- employers aren’t interested in hiring people who will get burned out quickly or start asking for a promotion after three months. Besides, you start to seem desperate if you’re applying for jobs that are too far below your level. Compare your resume to the job postings to see how well they align. If you don’t have a lot of the key required skills or are already doing work beyond what’s asked for, you may not be applying for the right jobs. Be a little more selective with your search, and try to focus on those jobs that match your qualifications.

Are you excited about the jobs you’re applying for?
Aside from being qualified for a job, it’s also important that you’re excited about a prospective position. It’s easy to spot a generic cover letter from someone who isn’t particularly passionate about the role. So don’t waste your time with applications you’re not excited about. A good test to figure out which opportunities are right: Try writing your cover letters from scratch -- you’ll find that they’ll flow much more easily for the jobs that really are a fit. Then, focus on those opportunities. You’ll have more luck if you’re going for quality over quantity.

How are you actually applying for these jobs?
If you’re both qualified and excited about the jobs you’re applying for but aren’t hearing anything back, you may be going about the job application process wrong. In Hollywood, most people are hired through referrals or promoted internally, so if you’re only using the online application to submit your resume, that’s probably your problem. Try to find a direct contact that can get your resume into the right hands. If you don’t know someone at the company or in the department you’re applying for, you can use LinkedIn to try to find a connection. Ideally, you’ll find someone who knows someone who can pass along your resume, but if this isn’t possible, a cold email can work too. Make sure you’re taking extra steps to get your resume to the hiring manager -- it will help prove how much you want the job.

Do you have a strong resume and cover letter?
If you’re doing everything above right, your problem is probably your resume or cover letter. A disorganized resume or cover letter with typos and poor writing is obviously not going to get you an interview, but that’s not the only thing that can make for a bad resume and cover letter. Do your resume and cover letter tell a story? And is that story one that shows you’re right for the job? You MUST tailor your resume and cover letter to the job posting. You should always try to create a new cover letter for every job application, and sometimes, you should create a new resume as well (or at least make some tweaks) -- especially if you’re applying for executive level jobs. Take note of the nuances in the job posting, and make sure your resume and cover letter reflect the core skills of the role. A strong resume and cover letter match the job posting and demonstrate why it makes sense for the company to hire the candidate.

We recognize that all of this may sound like a lot of work -- and it is. But if you can be a little more targeted in your search and thorough with your process, you won’t have to send out nearly as many applications to secure an interview, and you'll be less stressed out in the process!

--Angela Silak & Cindy Kaplan

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Industry Spotlight: Agency Assistant

Five qualities you'll need to become a rockstar Hollywood assistant

How to differentiate between resume skills and interview anecdotes

-- Angela Silak & Cindy Kaplan

Help! I've applied for 50 Hollywood jobs and haven't received any interview calls!

--Angela Silak & Cindy Kaplan