ASK HR: How do I tell employers I need a new job because I hate my current one?

"ASK HR" is our advice column where we answer readers' questions about pressing work dilemmas, job search queries, resumes, and navigating Hollywood. If you have a career-related question, email us, and the answer could appear in a future newsletter! All submissions will remain anonymous.

Dear Hollywood Resumes, 

I’ve been running into a consistent problem during job interviews. After I tell the interviewer about my role and all the things I’m doing in my position, they say, “Wow! Sounds like a lot of interesting work! Why are you looking for a new job?” I never know what to say. The truth is, I am doing interesting work, but I’m severely underpaid, and the culture of my workplace isn’t great. I’m leaving because I have to GTFO! Obviously, I can’t say that. But I get thrown off every time I answer, and I can feel the interviewers hesitating that something is off. I need a new job, yesterday. How can I answer this question next time?

Inept at Interviewing

Dear Inept at Interviewing,

First of all, good for you for realizing you deserve to work somewhere that pays you fairly and treats you well. It’s hard to escape an abusive or toxic work situation, and we’re glad you are actively hunting for a new job. There are a lot of toxic workplaces like yours in Hollywood, so this is a very common conundrum, and one we’ve faced ourselves.

The key is to remember that the interviewer is trying to ascertain whether you’d be a fit for the role they are hiring for. This includes whether you’ll be happy in the role, and if your expectations will be met. With this question, they’re trying to figure out what you hope to gain from this new position. If you’re applying for lower-level jobs out of desperation (which is very common!), you’re more likely to get that moment of surprise. In that situation, the interviewer is expressing concern that you may be bored in this role. Before you try to convince them otherwise, consider what it really means to leave a toxic role only to land in a place where you’re totally stagnant. If there’s no room for growth, and your work is below your level, you may feel just as taken advantage of as you do now. You don’t want to wake up in five years and realize you spent the first half of your career in the wrong jobs. If you really need to leave your current situation that badly, you may be better off quitting and taking a short-term gig to pay the bills while you focus your job search on appropriate roles. If you can handle your current situation a little longer, let them pay your bills while you phone it in at work and focus on applying for roles that are more appropriate.

That said, if you’re applying for roles you’re qualified for (not underqualified for) and still flubbing this question, you’ll want to reframe it when you answer. Instead of thinking about why you want to leave an old job, think about what you hope to gain from this new job. What does this specific company offer that interests you? Maybe they work on a different style of content you’re excited about. Maybe they have a larger slate of projects, or a more focused one. Maybe they work with different types of clients than you’re used to. As you do your pre-interview research, consider what excites you about the prospect of the position, and answer positively about that. “Why are you looking for a new job?” becomes “Why are you looking for this new job?” Avoid talking negatively about your current employer or sharing gossip. Stay focused on the future, and you’ll have a much more confident and convincing answer! 

​-- Angela & Cindy