 When you first start out in Hollywood, chances are you’re an assistant of some sort, whether that’s supporting an executive on a desk or supporting a production. And being an assistant is a great way to get your foot in the door! But too many people get caught with one foot through the threshold and that’s it…stuck in Hollywood assistant-dom for years with no real advancement. We don’t want that for you! Your Hollywood dream job lies beyond the admin stuff, and we want to help you get there. Our latest e-book, The Hollywood Assistant Guide: How to Roll Calls, Manage Calendars, Write Script Coverage and Maintain Organization on a Busy Entertainment Desk, will help you become a great assistant. And once you master the art of being a great assistant, you can hone your skills further to get that well-earned promotion. Here’s how: Showcase your taste. When you’ve got a strong understanding of the basics -- phones, scheduling, tracking -- you’ll have earned the right to engage with your boss on larger creative conversations. A good boss will want to give you opportunities to weigh in with script notes, take the first stab at a treatment, make initial talent selects, pitch a joke or two in the writers’ room, or suggest a workaround for an issue on set. Take advantage of these opportunities, politely and humbly, and consider asking for more chances to expand your creative input. Maybe you can hip pocket a client, bring monthly suggestions of books for potential acquisition, or simply join higher-level meetings. Initiate solutions. There are a million things that are backlogged in every office. Consider what processes you can improve or what tasks you can take off your boss’s plate. Take initiative to make things better and more efficient. For example, if your boss has been meaning to expand their list of writers of historically underrepresented groups but doesn’t have a minute to do the required research, offer to take that project on by curating a list of scripts from contests, fellowships, or peer recommendations. If your production office has a sloppy crew database because no one’s had the time to update it for the last few production cycles, create an easily-maintainable system. Talk to your boss. Very few bosses have the capacity to remember to advocate for you – which means you have to advocate for yourself. Your boss may not be keeping a close eye on the calendar the way you are and has no idea your year on their desk is almost up. Make a list of your achievements and added responsibilities since you first started and ask your boss to have a discussion about your future. Explain to your boss what your goals are and ask for a promotion and/or growth plan. If you’re on a show or movie, talk to the line producer about how you’d love to be considered for coordinator positions on their next project, and mention this to other crew members in your department as well. The answer might be “no” if you ask, but it’s almost definitely “no” if you don’t ask. Move on if you can’t move up. It’s possible there’s no room for growth at your current company, or that your boss will refuse to promote you (and even gets upset by the ask). If this happens, it’s time to get out! You don’t owe anyone loyalty but yourself. It’s understood that people won’t stay assistants forever, so you should feel completely comfortable and qualm-free about looking elsewhere to level up. There are some higher-ups who will consider it a personal affront that you dared to leave their desk, but trust us from experience – they’re not worth your time. These people will not help you down the line, and they will only hold you back. You’ve done a great job as their assistant, which was the maximum you owed them, even if they tell you otherwise. Tell your contacts you’re looking for a new role at a higher level, and adapt your materials to highlight the more advanced skills you took on in your role. Be patient. There are more assistant roles in Hollywood than higher-level roles, and as you level up throughout your career, you’ll notice things thin out at the top. Not everyone can be CEO. It’s perfectly natural to have a longer job search when you’re looking for a more competitive position than when you were trying to get your foot in the door at whatever agency mailroom had an opening. Accept this and remain confident in your job search. If you’re strategic – targeting specific roles and specific companies, leaning into your network to generate new connections and referrals to jobs, tailoring your materials to each open position – you will get there, even if it takes a little while. You can get and do deserve your Hollywood dream job and to move beyond the desk or past PA roles. Put in the effort to be the best you can be in your current role, build on that, and take control of your career so you can make it to the next step. And we’re here to support you every step of the way. -- Angela Silak & Cindy Kaplan
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 If you're a Hollywood assistant, the expectation from your boss will be that you’re “young and hungry,” with a no-task-is-too-small attitude, and that you’ll be able to meet her every need. And when asked to do menial tasks, you should be able to accomplish them without too much effort and with a positive attitude. If you scoff at a simple administrative request, you can kiss your Hollywood career goodbye—if you’re not willing to pay your dues, you’re never going to be able to move up the ladder. In fact, one of the most important things to remember about all the random things your boss asks you to do: The answer is (almost always) "yes." Do whatever you can to fulfill your boss's requests -- aside from learning tons of new things along the way, it will help you advance in your career much more quickly. You'll be trusted with bigger projects once you've proven that you're capable of accomplishing smaller tasks. But what about the requests that aren’t so simple? When your boss asks you to get a random New York-based PR person who she’s never met and does not have contact information for on the phone at 10pm ET on a Friday, how on earth can you be expected to succeed? You may have no idea how to accomplish this task, but don't immediately say "No, that's not possible." Instead, respond with “Let me see what I can do,” and spend the next hour searching Google and your network of assistant contacts for someone who can get that person’s cell phone number for you. If you can be resourceful, you might actually be able to do it (pro tip: Google searches will save your life no less than a million times while you’re an assistant). This is why being a Hollywood assistant is one of the most insane learning experiences you can have—you’ll realize that you have the power to accomplish things you never thought possible. And again, it's these moments of going above and beyond that will get you opportunities to try your hand at higher-level projects. Unfortunately, sometimes you’ll fail. There are some requests that will be beyond your control, like when your boss needs a last minute flight, only wants to fly on the Alaska Airlines red eye from LAX to JFK, and refuses to sit in a non-premium non-window seat, but they're all sold out. If your boss isn't powerful enough for a private jet, they're not powerful enough to rearrange seating on a commercial airline, but they might not see it that way. Still, don't say no outright. Take the time to present an alternative. Is there a similar flight on a different airline? A flight leaving from Burbank instead of LAX or that gets in at LaGuardia instead of JFK? Think about what's driving your boss's very specific desires and try to find a solution that meets the underlying causes. If you can present viable alternatives or try to get ahead of problems, you'll impress your boss. Sometimes, you’ll have a difficult boss who will berate you for not having the perfect solution or for not fulfilling a crazy demand quickly enough. Or, they may ask you to do something illegal or unethical. Any of these things are awful, and if they happen, you should consider finding another job. You do not have to suffer workplace abuse. Regardless of the situation, do your best to stay calm and solution-oriented in the moment. Your can-do attitude will be noticed by the other people in your office and external contacts, and that will help you build your reputation as someone competent and pleasant. That’s the type of attitude that’s going to get you ahead in this business. -- Angela Silak & Cindy Kaplan If you’ve been working remotely since stay-at-home orders began, you’re probably a pro at some of the basics by now. But if your company is planning to keep its work-from-home setup for the foreseeable future or move to a hybrid model where you and your boss might not get much face time, you might be wondering how you’ll navigate big picture changes, like getting promoted or asking for a raise. How can you make the case for your professional advancement when you’re out of sight, out of mind? Every office culture is different, but some of the basics apply across the board. For instance, it’s unlikely your boss will just offer you a promotion or a raise out of the blue. The onus is on you to ask for it. How? First, assess yourself. Why do you deserve a promotion? If the answer is that you’ve worked in the role for a while, that’s not good enough. Consider what the value-add would be to the company if you were to get promoted. Are you doing higher-level work already, so a formal recognition would be an appropriate course of action that will not only retain you but also free up your time to do more of that valuable work once you don’t have to focus on lower-level work? Great! You’re ready for a promotion. But if you haven’t shown capability for a promotion yet, you’ll need to get on that ASAP. Take initiative by volunteering for more projects, offering creative feedback and notes, and finding ways to prove your value. Consider if there’s anything you can do that would streamline an inefficient work process or a new avenue you can identify to mine story ideas or an opportunity to expand the company’s network, and go for it. But it’s usually not enough to do the work and sit back hoping someone will take notice. That’s true in an office, and all the more so in a remote environment. You have to make sure your boss knows you’re doing all this awesome work. Check in regularly, whether that’s presenting updates at your weekly department meetings or sending recap emails at the end of the day, week, or month, as appropriate. Working remotely means more managing up -- make sure you are keeping your boss informed of your progress on projects so that she can look good in front of her boss by showcasing how great her team is. Additionally, log all your achievements so you can present them to your boss when you ask for the promotion. If you do email check-ins with your boss, this is easy -- just compile them and clean them up. Otherwise, keep a running document on your computer where you note what you’re working on and what you’ve achieved. When it’s time to ask for the promotion, you can email this document to your boss for review so they have a visual representation of how great you are -- plus, if they need to make the case to HR or their boss, they’ll have the ammo in hand. When it comes to making the actual ask, you’ll have to be strategic. Gone are the days where you can gauge your boss’s mood, knock on her door, and ask for a sit-down. Well, sort of. If you have a regular one-on-one, email your boss in advance and ask if you can put some time on the agenda to discuss your performance. This will help your boss prepare for the meeting -- you don’t want her out walking the dog on a call when you’re trying to have a big conversation! Ideally, you’ll pick a check-in that is otherwise unclogged -- it’s not a good idea to schedule this conversation when you have a big deadline or lengthy agenda. If you don’t have a regular one-on-one, that’s okay! You’ll similarly want to email your boss and ask if you can have a conversation about your performance. Be polite, and ask for a time that’s convenient for her (or if you’re an assistant, take a peek at her schedule and find a time to suggest). Once you have the call set, treat it like a job interview. Imagine if you were in the office asking for a promotion -- you’d make an extra effort to look nice that day! This is even more important when you’re at home. Get dressed (head-to-toe, even if it’s just a phone call) and close yourself off from distracting roommates, kids, or pets. That will help you appreciate the moment, feel confident, and focus on asking for what you want. Keep in mind that just because you ask for a promotion doesn’t guarantee you’ll get it. But putting off asking for it until “the right time” or “you’re back in the office” or “the economy bounces back” is a surefire way to guarantee you won’t. So what are you waiting for? -- Angela Silak & Cindy Kaplan Have you ever sent an email to a work contact asking to reconnect, pitching a project idea, or requesting a referral, only to never hear back? You're not alone. Pretty much everyone has been work-ghosted at one point or another. But what do you do in this situation? Especially the ghost is someone you aren’t close with, it’s likely that you had an important or sensitive reason for reaching out, and getting ignored can trigger a lot of insecurities around your relationship. Your gut instinct might be to think they hate you and will never speak to you again. The first thing you need to do in this situation is to avoid letting your imagination come up with worst case scenarios. The most likely explanation for ghosting is that the person didn’t see your email. Or saw it, meant to respond later, and forgot because it was marked as “read” in their inbox. This becomes more and more true as you reach out to contacts higher up the food chain. The number of emails department heads are getting each day is mind-numbing, so it’s no surprise that they miss emails frequently. And this gets even worse around the holidays or other busy times of year! You never know what’s going on, but be aware that if there’s a holiday or big industry conference coming up, it might not be the best time to email. Most importantly, don’t automatically assume they are ignoring you and write them off as a bad person. 99% of the time, the ghosting was unintentional. If you haven’t heard back in a couple of weeks, follow up! Simply reply to the same chain and say that you’re checking in to see if they received the previous email and ask your question again. Most likely you’ll get an “I’m so sorry, I didn't see this email!” response pretty quickly. And you can continue the relationship from there. If you still don’t get an answer, this could be a red flag. If you’re trying to pitch a project or have a professional inquiry other than asking for a favor, you could try reaching out to a colleague of the person and explain the situation. They’ll probably be able to offer a reason that the other person couldn’t respond or get an answer for you. But it’s possible that the original contact doesn’t want to get back in touch. And if that’s the case, move on. There are plenty of other people to maintain relationships with. One thing to note – none of this applies when it comes to job applications. It’s quite common not to hear back after you’ve applied for a role. Even when you’ve gone pretty far down the interview path. Is this right or fair? No. But it’s a reality we all have to deal with. You can always follow up with the recruiter or hiring manager every couple of weeks, but if you don’t hear anything, don’t take it personally. They were probably considering many other qualified candidates who all got ghosted as well. The bottom line is: you have to give people the benefit of the doubt and don’t get too offended when you don’t hear back after sending an email. Instead, get comfortable with following up – a quick check in email is the best way to get an answer on something while maintaining the relationship. -- Angela Silak & Cindy Kaplan |
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