"Industry Spotlight" is our newsletter series where we interview professionals from across the entertainment industry about their current jobs and career trajectories. Our hope is that you will learn more about the positions you're already interested in, discover new roles you may not have considered, and utilize the wisdom of those who've paved the way before you to forge your own path for success.
In January, we interviewed a Talent Acquisitions Manager at a global media firm who previously worked at a communications-focused staffing and recruitment agency about resume and LinkedIn best practices. Here, he shares insight into the interview process.
HOLLYWOOD RESUMES: How should a candidate prepare for a phone screen?
RECRUITER: The phone screen is an important step in the interview process. Yes, the future conversations with the hiring manager and interviewers will go more in depth and be more specific to the actual role, but the phone screen is your ticket in. Doing some preparation will set you apart -- research the company, the key players, and the business unit or division you are hoping to join. Be professional and courteous during the conversation. Have questions prepared. Explain why you are looking for a new job and why you are interested in this specific one. And be prepared to talk about salary expectations.
HR: How can you tell if you're doing well in the interview process?
RECRUITER: My general advice is not to stress over it. People seem to stress over how long it has been since the last interview, when should they follow up, if it's worth following up, etc. The thing is that there are many factors going on behind the scenes that are out of the recruiter's control. Maybe they haven't heard back from the hiring team yet, so they don't have an update to share with you. Maybe there's been a budget change. Maybe the role is going on hold.
Unfortunately, recruiters are usually managing many open requisitions at once and are getting pressure from many different hiring managers, so while it would be great if we could provide timely updates and check ins with every candidate in play, it's just not realistic most of the time. And that's where you come in. Be a collaborative partner with the recruiter. Ask them when you can expect to hear from them. For me personally, I love when candidates follow up with me to check in (as long as it's not every day or too frequently!). When I have an email from a candidate sitting in my inbox, it's a great reminder that I owe them a response. As long as you are professional, follow up is welcome. The bottom line is, don't worry too much or stress over things that are out of your control. Be professional, follow up as appropriate, and if ultimately this role is not the right fit, there's something else better waiting for you. While lack of communication from the recruiter is not necessarily a positive sign, it usually isn't a reflection of you. And remember, you're in control of your career -- do you want to work at a company where they don't respect your time and leave you hanging for so long? Probably not. So don't worry too much about it, and focus your time on landing that role of your dreams.
HR: What's the best way to get in touch with a recruiter and manage that relationship?
RECRUITER: If there's a job you are interested in, always apply. Even if you have a connection to the recruiter or hiring team and plan on reaching out directly, or even if you plan on reaching out cold, always apply if it's a role you are interested in, just like everyone else is. Follow up after that is completely fine. Some recruiters may not respond, but some will. And some appreciate it. It may help your chances, it may not. But if you want to do it, by all means, do it. That said, give it some time and be courteous. Send an email as opposed to blowing up the recruiter's phone (particularly if they don't know you yet). Give it about a week before following up again. If you are currently in an interview process, more frequent follow up can be appropriate if you haven't heard anything.
Another great way to get the attention of the recruiter is to keep them posted on your job search and the status of other positions you are interviewing for. That's a great excuse to check in with them, provide some helpful information, and hopefully get an update for yourself. It's also a great way to know how they feel about you -- if they care that there is competition for the role, it probably means they are interested in you as a candidate. If ultimately you don't get the role, you know have a professional relationship with the recruiter, and then check-ins every so often (maybe once a month or a once a quarter) are completely acceptable, or when you see new openings at the company that interest you. But remember, always apply and don't expect special treatment just because you know the recruiter.
HR: How should a candidate handle compensation discussions?
RECRUITER: People can get very uncomfortable when it comes to salary. There is concern that whoever says the first number will not "win" the negotiation. Here's the bottom line: Know the market, and know your worth. If you come to the conversation prepared, having done your research on salaries for similar positions and similar levels of experience, that will go a long way. The recruiter will also respect you for it. However, if you play hardball right upfront, try to avoid the salary conversation, or your expectations are clearly way out of line, that will turn a recruiter off. That tells us it will be difficult to work with you throughout the process, especially should it get to the offer stage. If you're uncomfortable stating a number or range, there's nothing wrong with asking the recruiter what the salary is for the role. Some will share, some will not. If they do not and want to hear from you what your expectations are, that's where your preparation comes in, so you can quote them a number that you will be happy with. The good recruiters will then have an honest conversation with you about whether that will be doable for this role and your level of experience, and if it's not, they will work with you to come up with another number you'd be comfortable with.
It's also okay to ask about benefits and other perks that might help offset a lower salary! You're likely looking for a career move, and the most important thing is doing work you are interested in. Yes, salary is important, but you want to take the full picture into account. Maybe the salary is on the low side, but will this role help advance your career? Will it get you the skills you need to climb the ladder that you want to climb? All of these are important things to consider. At the end of the day, it's your decision as to whether the salary will work for you, and there's nothing wrong with telling a recruiter the salary is too low for you to consider the position.
However, I don't recommend telling the recruiter the salary works for you if you know it ultimately will not. If you go through the process and then it falls apart at the offer stage, you'll have wasted everyone's time, including your own. You will also burn a bridge having lied to them. While some people may think they can prove themselves during the interview and then make the case for more money at the offer stage, the truth is that many companies have clear budgets and salary bands, and making exceptions would cause salary inequality on the teams, which companies want to avoid. Sometimes their hands are indeed tied, and it's always best to have a transparent salary conversation upfront.
Do note, however, that these days you should never be required to share your current salary. It's illegal to ask that in many states, but even if it's not illegal in a particular state, it's a practice companies should be moving away from, as it's a hindrance to equal pay. If a company or recruiter demands to know your current salary, you probably want to run far away; they should be paying you based on the role's requirements and your experience, not what you're making now.
Bottom line: Just like everything else, doing research and being prepared is key, and approaching this from a place of empowerment as opposed to fear or uneasiness will set you up for success and happiness in the role.