Frequently Asked Questions
Where can I find client testimonials and reviews?
Check out our Yelp page for reviews from past customers. And, if you’re a satisfied customer, feel free to leave a good word there, too!
I’ve placed an order and received a confirmation email -- what happens next?
Once you’ve placed your order, we’ll reach out via email to request a copy of your current resume or send you a questionnaire to fill out, and we’ll schedule a phone consultation. You’re also welcome to email us directly at info@hollywood-resumes.com.
I’m not sure how many services I should purchase. Can we talk before I place an order?
Yes, we’re happy to advise you on what services are most appropriate for your situation. Send us an email, and we’ll get back to you shortly.
Help! I just found out about a time-sensitive job opportunity and need to send in a resume ASAP! Do you offer rush services?
Yes! We offer a three day turnaround rush service option. Simply add the rush service you'd like at checkout.
I’m interested in a resume rewrite but not looking for internships or entry-level positions. Do you offer mid or executive-level resume rewrites?
Yes! Although most of our clients are entry-level job applicants, we’ve worked with numerous clients who are further along in their careers. Our services are great for any level of experience. If you have 10+ years of experience, you’ll qualify for our “Experienced” resume service, in which we’ll create a multi-page resume that will highlight your extensive work history.
I don’t work in the entertainment industry. Do you write resumes for job applicants in other industries?
Yes! We’ve served clients in a variety of industries and disciplines, including fashion, PR, law, education, event planning, market research, consulting, pharmaceuticals, technology, operations, government, retail, non-profit, and more.
I purchased your cover letter service, but I don’t have a specific job in mind. Can you help me write a cover letter that I’ll be able to use for multiple applications?
In general, we recommend writing tailored cover letters for each job application, but if you haven’t found a current opening for the type of job you’re looking for, you may send us a sample job posting, and we’ll create a basic cover letter that you’ll easily be able to customize as you begin your job applications. However, if you’re applying for multiple types of positions, we recommend purchasing more than one cover letter. For example, if you’re applying to positions at both agencies and production companies, you’d want two separate cover letters.
I purchased a package, but I won’t need a cover letter or thank you note until a later date. Do all package services need to be completed at one time?
No. Even if you need a resume immediately, you may hold the cover letter or thank you note portion of a package until you’ve found a specific posting you’d like a cover letter for or have completed an interview. We’ll work with you to get the materials you need, when you need them.
I scheduled a mock interview -- what should I bring?
Come prepared as you would to any regular job interview. Part of our process includes giving you feedback on first impressions, dress, and presentability. We will do our best to impersonate your prospective interviewer, including asking questions from his or her perspective, so if you sent us a sample job posting, assume we are the interviewer from that company. We’ll become Angela/Cindy only when it’s time for feedback.
I need to cancel/reschedule my mock interview. Is that okay?
We understand that things come up and some reschedules are inevitable. You may reschedule your interview or cancel for a full refund up to 24 hours in advance of your appointment. Cancellations and reschedules with less than 24 hours notice are nonrefundable. Please be on time; if you arrive more than 20 minutes late for your interview, with or without notice, we will have to cancel the session, and you can reschedule by purchasing a new mock interview service.
I want to purchase a resume as a gift. How does that work?
A resume makes a great gift -- in fact, helping someone get a job is one of the best presents you can get them, especially for graduation! Simply complete the order, and send us an email letting us know the contact information of the recipient, and we’ll get in touch with them to set up a call.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club. Select and add services to your cart on our order page, and use our secure checkout to make your credit or debit card purchase. If you do not have a credit or debit card, we can arrange alternate payment options -- please contact us for more information.
Do you offer job placement services?
We do not offer job or internship placement services or job listings. Visit our resources page for information on some of our partners that provide these services. You can also sign up for the free Hollywood Resumes weekly newsletter for job search and networking advice that will help you as you begin your job search.
Are you available for workshops or speaking engagements?
Yes! We’ve developed workshops and webinars that cover a variety of topics, including resume and cover letter writing, interview tips, job search and networking advice, entertainment industry basics, and more. We will work with you to create customized presentations that will meet your organization’s needs. Universities and organizations we’ve partnered with previously include Brandeis University, Duke University, The Jewish Federation of Los Angeles, JHRTS, New York University, and Stage32. For more information, contact us.
How can I access your resource library?
Our free resource library is available exclusively to our newsletter subscribers. If you're not a subscriber, become one here! If you are a subscriber and are still having trouble accessing the library, email us.
You have some awesome partners -- I’d love my service to be added to your resources page.
If you have a service, website, or group that you think aligns with our company, let us know! We’d love to meet you. Feel free to contact us at info@hollywood-resumes.com
I love the dogs you post on your social media pages! How can I get my pooch involved?
We love our resume dogs and are glad you do too! If you have a dog you’d like featured, simply email us a photo and the dog’s name at info@hollywood-resumes.com, and we’ll find a future newsletter that matches. Have you missed our previous puppy posts? Follow us on Facebook.
Have a question that we didn’t answer here? Email us at info@hollywood-resumes.com, and we’ll get back to you as soon as we can.
Check out our Yelp page for reviews from past customers. And, if you’re a satisfied customer, feel free to leave a good word there, too!
I’ve placed an order and received a confirmation email -- what happens next?
Once you’ve placed your order, we’ll reach out via email to request a copy of your current resume or send you a questionnaire to fill out, and we’ll schedule a phone consultation. You’re also welcome to email us directly at info@hollywood-resumes.com.
I’m not sure how many services I should purchase. Can we talk before I place an order?
Yes, we’re happy to advise you on what services are most appropriate for your situation. Send us an email, and we’ll get back to you shortly.
Help! I just found out about a time-sensitive job opportunity and need to send in a resume ASAP! Do you offer rush services?
Yes! We offer a three day turnaround rush service option. Simply add the rush service you'd like at checkout.
I’m interested in a resume rewrite but not looking for internships or entry-level positions. Do you offer mid or executive-level resume rewrites?
Yes! Although most of our clients are entry-level job applicants, we’ve worked with numerous clients who are further along in their careers. Our services are great for any level of experience. If you have 10+ years of experience, you’ll qualify for our “Experienced” resume service, in which we’ll create a multi-page resume that will highlight your extensive work history.
I don’t work in the entertainment industry. Do you write resumes for job applicants in other industries?
Yes! We’ve served clients in a variety of industries and disciplines, including fashion, PR, law, education, event planning, market research, consulting, pharmaceuticals, technology, operations, government, retail, non-profit, and more.
I purchased your cover letter service, but I don’t have a specific job in mind. Can you help me write a cover letter that I’ll be able to use for multiple applications?
In general, we recommend writing tailored cover letters for each job application, but if you haven’t found a current opening for the type of job you’re looking for, you may send us a sample job posting, and we’ll create a basic cover letter that you’ll easily be able to customize as you begin your job applications. However, if you’re applying for multiple types of positions, we recommend purchasing more than one cover letter. For example, if you’re applying to positions at both agencies and production companies, you’d want two separate cover letters.
I purchased a package, but I won’t need a cover letter or thank you note until a later date. Do all package services need to be completed at one time?
No. Even if you need a resume immediately, you may hold the cover letter or thank you note portion of a package until you’ve found a specific posting you’d like a cover letter for or have completed an interview. We’ll work with you to get the materials you need, when you need them.
I scheduled a mock interview -- what should I bring?
Come prepared as you would to any regular job interview. Part of our process includes giving you feedback on first impressions, dress, and presentability. We will do our best to impersonate your prospective interviewer, including asking questions from his or her perspective, so if you sent us a sample job posting, assume we are the interviewer from that company. We’ll become Angela/Cindy only when it’s time for feedback.
I need to cancel/reschedule my mock interview. Is that okay?
We understand that things come up and some reschedules are inevitable. You may reschedule your interview or cancel for a full refund up to 24 hours in advance of your appointment. Cancellations and reschedules with less than 24 hours notice are nonrefundable. Please be on time; if you arrive more than 20 minutes late for your interview, with or without notice, we will have to cancel the session, and you can reschedule by purchasing a new mock interview service.
I want to purchase a resume as a gift. How does that work?
A resume makes a great gift -- in fact, helping someone get a job is one of the best presents you can get them, especially for graduation! Simply complete the order, and send us an email letting us know the contact information of the recipient, and we’ll get in touch with them to set up a call.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club. Select and add services to your cart on our order page, and use our secure checkout to make your credit or debit card purchase. If you do not have a credit or debit card, we can arrange alternate payment options -- please contact us for more information.
Do you offer job placement services?
We do not offer job or internship placement services or job listings. Visit our resources page for information on some of our partners that provide these services. You can also sign up for the free Hollywood Resumes weekly newsletter for job search and networking advice that will help you as you begin your job search.
Are you available for workshops or speaking engagements?
Yes! We’ve developed workshops and webinars that cover a variety of topics, including resume and cover letter writing, interview tips, job search and networking advice, entertainment industry basics, and more. We will work with you to create customized presentations that will meet your organization’s needs. Universities and organizations we’ve partnered with previously include Brandeis University, Duke University, The Jewish Federation of Los Angeles, JHRTS, New York University, and Stage32. For more information, contact us.
How can I access your resource library?
Our free resource library is available exclusively to our newsletter subscribers. If you're not a subscriber, become one here! If you are a subscriber and are still having trouble accessing the library, email us.
You have some awesome partners -- I’d love my service to be added to your resources page.
If you have a service, website, or group that you think aligns with our company, let us know! We’d love to meet you. Feel free to contact us at info@hollywood-resumes.com
I love the dogs you post on your social media pages! How can I get my pooch involved?
We love our resume dogs and are glad you do too! If you have a dog you’d like featured, simply email us a photo and the dog’s name at info@hollywood-resumes.com, and we’ll find a future newsletter that matches. Have you missed our previous puppy posts? Follow us on Facebook.
Have a question that we didn’t answer here? Email us at info@hollywood-resumes.com, and we’ll get back to you as soon as we can.
